Exercising of Your GDPR Data Protection Rights

On its Azure cloud service, Microsoft sells AI services such as bot services, machine learning, and cognitive services. IBM has been a leader in the field of artificial intelligence since the 1950s. Its efforts in recent years center around IBM Watson, an AI-based cognitive service, AI software as a service, and scale-out systems designed for delivering cloud-based analytics and AI services. It has been acquisitive, purchasing several startups over several years.

• This diminishes customer frustration by allowing them on-demand, self-service support, and frictionless access to human beings when needed.
• Chatbots can also use AI to provide personalized suggestions to agents on how to deal with a given inquiry.
• “At Talla, we build digital workers that assist employees with daily tasks concerning information retrieval, access, and upkeep.
• With its recent acquisition, Mindsay will fold in Laiye’s robotic process automation and intelligent document processing capabilities.
• This is where chatbots step in, to fill this loophole and help these restaurants in paving their way to success.

Built for your omnichannel CRM, Ultimate.ai deploys in-platform, ensuring a unified experience for your customers. And it’s well-adopted among companies in the healthtech, telecom, travel, financial services, and e-commerce industries. Zowie’s automation tools learn to address customers’ issues based on AI-powered learning, not keywords. Zowie pulls information from several data points including, historical conversations, knowledge bases and FAQs, and ongoing conversations. So the better your knowledge base and more extensive your customer service history, the better your Zowie implementation will be right out of the box. Solvemate is context-aware by channel and individual users to solve highly personalized requests.

Leveraging AI, CrowdStrike’s Falcon platform can identify what it calls active indicators of attack to detect malicious activity before a breach actually happens. In a digital world, where people expect their needs to be met with a quick chat or button click, delivering valuable interactions at scale is impossible without automation. Of course historical figures aren’t around to ask awkward queries about the ethics of their likeness being appropriated for planning stuff .

Monkey Website Chatbots in Mental Health Awareness

Some of the best applications of AI “look into the future” to prevent future problems. Such is the goal with BigPanda, which leverages AI to lessen or stop IT outages before they take down a full business, an e-commerce operation, or a mission-critical application. In aidriven audio gives einstein chatbot essence, this company’s goal is the magic of AIOps, using AI to improve admin and IT operations. DataVisor uses machine learning to detect fraud and financial crime, utilizing unsupervised machine learning to identify attack campaigns before they result in any damage.

This may be accomplished by bringing together data scientists and cyber professionals to create higher fidelity and more accurate alerts for security events, which may facilitate a more effective response. AI is a broad category that includes natural language processing, computer vision, machine learning, and more, all of which can augment back-office, intra-office, and customer-facing systems. If you’re not sure where to start, look to your organization’s vertical industry for guidance and inspiration.

Enhanced Automation

Chatbots are providing possible solutions but also give the customer a chance to do it on their own. Sometimes, customers do not know which department should their question aidriven audio gives einstein chatbot be addressed to. With the help of a chatbot, a customer need not be directed to a department. Customers will be connected to a department with the help of chatbot.

To date, Pfizer’s AI-fueled approach has enabled 30,000 colleague hours, a number that is continuously growing as more AI-fueled automation is deployed each month. Other significant achievements include the deployment of the company’s scientific data cloud, which aggregates real-time data from a wide variety of instruments to create algorithms that improve compound prediction. The organization is also speeding pharmaceutical development teams’ design-and-build process using AI. And it’s engaging with the US Food and Drug Administration to explore AI for use in adverse-event reporting—a dramatic shift in the regulatory space. Two of the core technologies underlying AI chatbots are natural language processing and machine learning . NLP is a subfield of artificial intelligence, the goal of which is to understand the contents of a message, as well as its context so that the technology can extract insights and information.

Acquired by Google in 2014, Deepmind is a research firm that focuses on AI research, covering everything from climate change to healthcare and finance. Its goal is to build “safe” AI that evolves in its abilities to solve problems. The firm is based in London and recruits heavily from Oxford and Cambridge, which are leading universities in Europe for AI and ML research. The gaming chat app company, Discord, completed its acquisition of Ubiquity6, an augmented reality startup, in 2021. Arguably the coolest application of AI on this entire list, Ubiquity6 has built a mobile app that enables augmented reality for several people at once.

Depending on the problem, the bot will provide their users with choices which include visiting informative troubleshooting page or conversing with human customer service. If you already managed to properly partition your customer list, you can be able to do a hyper-targeted Lookalike audience searches. For instance, you have a customer partition in your database that reacts positively to an offer. With this, you can generate a new Lookalike Audience, and evaluate how they respond with the same offer.

With its many benefits to consumers and brands, chatbot software has easily gained a reputation in the online world. Digital savvy businesses are continuously taking a step forward to provide the consumers with a level-up experience and convert more sales. Today, even the restaurant industry is leaping to this new era of technology. According to Cooper, a chatbot is an automated messaging software that uses AI. It assists in providing high-level customer service, making customers satisfied.

CognitiveScale builds customer service AI apps for the healthcare, insurance, financial services, and digital commerce industries. Its products are built on its Cortex-augmented intelligence platform for companies to design, develop, deliver, and manage an enterprise-grade AI system. It also has an AI marketplace, which is an online AI collaboration system where business experts, researchers, data scientists, and developers can collaborate to solve problems. The strongest chatbot platforms allow for easy scalability and low manual effort.

• It also has various that you can choose from depending on your line of business.
• Additionally, satisfied customers spread positive word of mouth to their friends and families.
• Almost all people across the globe use different messaging platforms on the internet.
• Otherwise, you can look into the platform with the best feature to highlight your business.

Given its market size and power, it’s likely that Qualcomm will continue to be a key driver of AI functionality in the all-important consumer device market. There’s a gray area in our lives in terms of healthcare; we ask ourselves, does this problem I’m having really require making a doctor’s appointment, or could a major dose of simple information be enough? Users can text a doctor or find similar cases near them, which has been particularly useful for COVID-19. Using a model built from a vast store of anonymous health records, its system offers help based on how a user’s complaint correlates with this vast history of other patients.

He had led cross-functional initiatives spanning software engineering, product, and design. Mo possesses deep expertise in building large-scale applications driven by data intelligence, cloud architecture, system integrations, media streaming, games development, and product innovation. His research at Stanford in Artificial Intelligence, particularly ontology engineering, helped lay the groundwork for semantic information sharing and the Semantic Web. He invented HyperMail, the open-source software that turns email conversations into collective memories; HyperMail and its progeny have helped to create a dynamic conversational history of the Web. He was founder and CTO of Intraspect Software, which pioneered the space of Collaborative Knowledge Management — software that helps large communities of professionals contribute to and learn from a collective body of knowledge.

Your Rights under the CCPA

Machine learning incorporates data mining principles, but it also makes automatic correlations and learns from them in order to create new algorithms. Within the machine learning field, neural networks are one of many techniques used to identify underlying relationships in a data set. A neural network or artificial neural network is a sequence of algorithms designed to analyze underlying relationships in a data set by using a process that mimics human brain functions.

A chatbot can help scale your internal self-service efforts by serving employees help center articles, which can be particularly helpful during employee onboarding or company-wide changes. An IT or HR team might also use a bot to answer FAQs over convenient channels such as Slack or email. Similar to chatbots for external support, internal support chatbots ensure employees get fast help around the clock, making them useful for global companies and remote teams with employees in different time zones.

We believe establishing an easy-to-use machine learning platform will open the floodgates to app developers, coders, and businesses,” Kouffman predicts. How you install an AI chatbot will depend in large part on the chatbot software you’re using and your level of technical proficiency. For non-technical users, many solutions offer visual chatbot builders, which you can configure with different rules, triggers, and automations. If you’re installing the chatbot on your website, once you’ve configured the conversation flow for your purpose, you’ll need to embed the code for your chatbot wherever you’d like it to appear. You can also integrate your chatbot with existing help center resources so the bot can automatically answer frequently asked questions and provide resources. Using NLP, ultimate.AI’s Intelligent Virtual Assistant enables global brands to automate customer conversations and repetitive processes, providing great support experiences around the clock via chat, email, and social.

Streamlined business apps Build easy-to-navigate business apps in minutes. Secure request management Streamline requests, process ticketing, and more. Workflow automation Quickly automate repetitive tasks and processes. Project management Plan projects, automate workflows, and align teams. One of the most essential aims underlying Artificial Intelligence which we assist in achieving is the ability to make better business decisions. Salesforce Einstein, a sophisticated AI for CRM , and done so fairly successfully.

A bot can be integrated into your sales CRM like it’s integrated into your customer service software. This similarly ensures seamless handoffs between bots and sales representatives, equipping sales teams with context and conversation history. Chatbots can also automatically schedule meetings when integrated with your calendar and conferencing apps. Chatbots for salesBeyond customer service use cases, chatbots can be used for prospecting, making them a helpful hand for your sales team. A chatbot can help with lead generation by capturing leads across multiple channels. It can also pass a prospective customer to the next step in the sales process, whether that’s a human sales agent or an email and phone number capture.

Machine learning algorithms number in the the many thousands, and more are invented every day to solve specific challenges. For instance, Google changes its search engine algorithm up to 600 times each year. The type of problem being solved dictates which algorithm is needed.

How can AI boost your business?

Sites like trip advisor and yelp have a wide variety of restaurants and places to visits. Along with this restaurant’s page are reviews from previous customers. If your restaurant’s page has good reviews, it will most likely invite more customers.

That’s ​​the difference between a business being in the red vs. the black. In other words, a chatbot can mean the difference between turning a profit and having to explain to stakeholders why the company fell short. Offer help as soon as customers need it and anticipate their needsProviding always-on support is no longer a stand-out feature; it’s something customers have come to expect. In fact, 43 percent of consumers expect 24/7 customer service, according to an e-commerce study.

Stay tuned on the Remi AI blog as we build out the complete supply chain offering, or you can sign up to our Remi’s Recommended Reading newsletter here. AI, or Artificial Intelligence, is defined as a computational tool which can be used as a substitute for human intelligence to perform certain tasks like reasoning and decision, visual perception, and more. On the other hand, Machine Learning is a branch of AI that enables machines to learn and improve from experience by developing data and algorithms.

Tips to Create the Best Facebook Messenger Bots

Marketing automation, as defined by Marketo, is a category of technology that allows companies to streamline, automate, and measure marketing tasks and workflows, so they can increase operational efficiency and grow revenue faster. In a recent presentation on machine learning, AI, and robots, Yonck suggested that the best attitude to take is that change is inevitable and that if you believe your job may soon be obsolete, it’s time to prepare now. The terms machine learning and artificial intelligence are often used interchangeably, but machine learning doesn’t fully define AI. Machine learning can’t exist without AI, whereas AI can exist without machine learning. While a machine can become more efficient at learning, it doesn’t mean that it’s intelligently aware — so far, no machine can match human or self-awareness. There are many factors to consider in algorithm selection, like the structure and size of the data set.

With Zendesk, you can easily automate your customer conversations on their favorite channels like WhatsApp and Facebook Messenger in one service agent view – including Solvemate’s chatbot. Customer data is also mapped to the appropriate fields in Zendesk, or the bot can create a new customer record if it does not already exist. Ada’s automation aidriven audio gives einstein chatbot platform acts on each customer’s information, intent, and interests with tailored answers, proactive discounts, and relevant recommendations in over 100 languages. But even with AI, chatbots aren’t a set-it-and-forget-it proposition. Businesses need to understand how to leverage and combine the strengths of both bots and humans.

Fascinating Chatbot Marketing Examples to Boost your Business using HeroBot

The goal is to speed up and optimize the process of digital transformation. It has been promoting its CUDA GPU programming language for nearly two decades. AI developers have come to see the value in the GPU’s massively parallel processing design and embraced Nvidia GPUs for machine learning and artificial intelligence.

But to realize that potential, the company needed to take a broad organizational, business-driven view, and be willing to “fail fast”—to quickly identify when an approach may not work and make appropriate changes. Pfizer saw AI as an untapped opportunity to enable innovation and a means to gain competitive advantage, but with so many potential applications, it needed to gain precision on where to apply the technology. In the future, humans and machines will likely complement each other’s efforts effectively, with intelligent bots assuming many of the tasks that full-time employees perform today. This will free humans from low-value, repetitive drudgery to focus on tasks and initiatives that create value. This hybrid talent model lies at the heart of what we foresee as the “future of work.”24 It is also a foundational component in the AI-fueled organization. Camille assists Mary, the Chief Audio Officer, in the audio team by creating and managing timelines, updating database and filing systems, and administrative tasks.

Hubspot Chatbot Builder

RPA, which helps office employees do mundane, repetitive tasks much more efficiently, employing the power of machine learning. Tempus – “data-driven precision medicine” – uses an AI application strategy to fight disease and bolster patient outcomes. It gathers and analyzes massive pools of medical and clinical data at scale to provide precision medicine that personalizes and optimizes treatments to each individual’s specific health needs. So instead of self driving cars, Nauto is an AI model designed to improve the safety of commercial fleets and autonomous fleets. The platform assesses how drivers interact with the vehicle and the road ahead to reduce distracted driving and prevent collisions. We are taking the COVID-19 pandemic seriously here at Dynamix Productions.

With Relevance Tuning, you can quickly and easily adjust how data is ranked with the click of a button using our pre-made templates. Or, create and label your own tuning presets for content that is unique to your organization. You can even preview your tuned results so you can make fast adjustments.

Its motto is “identify more real people in real-time.” Socure was named a Cool Vendor 2020 in Gartner’s “Cool Vendors in AI for Banking and Investments”. McKinsey research shows that organisations across industries are capturing the value from AI at an enterprise level, and many are generating revenue and cost reductions at least at the functional level. For example, companies with high-performing AI applications were 2.3 times more likely than others to consider their C-Suite leaders effective and twice as likely to see better year-over-year growth. In just the last few years, some incredible new software and services have emerged, like the open source softwareSpleeter. Now one can do mashups, demixes, and upmixes of their favorite song. For professionals, a new service called AudioShakeallows producers and artists to upload their music and automatically create stems for media licensing.

Personal Data

There are also hundreds of machine learning and AI conferences being staged around the world — they’re proliferating almost as fast as algorithms. Overview & benefits Learn why customers choose Smartsheet to empower teams to rapidly build no-code solutions, align across the entire enterprise, and move with agility to launch everyone’s best ideas at scale. It has aided in the productivity improvement, judgement calls, and high-level outlook of millions of enterprises worldwide.

Chatbots for marketingA chatbot can also be a lead generation tool for your marketing team. Similar to sales chatbots, chatbots for marketing can scale your customer acquisition efforts by collecting key information and insights from potential customers. They can also be strategically placed on website pages to increase conversion rates. On top of all that, AI-enhanced chatbots actually get smarter over time, improving the service they provide. For example, AI can recognize customer ratings based on its responses and then adjust accordingly if the rating is not favorable.

His journey takes him around the world to meet the visionary people who build and live in some of the most unusual homes ever seen. Please enable JavaScript or switch to a supported browser to continue using twitter.com. In just one click connect to all of your content, import data from your website, databases, documents and CRM. AI Engine connects to your website and any other content you have, and automatically reads everything, and within an hour it is ready to answer the questions.

It saves time by automating repetitive and routine tasks to maximize the productivity of human resources, freeing them up for more valuable work. We have a thorough understanding of the best permutation of frameworks, plugins and APIs for specific use-cases. We develop highly intelligent and sophisticated chatbot solutions to accomplish your needs. Advanced comprehension is much more than an accurate interpretation of the user’s query.

How do all these machine learning-based applications actually work? Any attempt to simplify the machine learning process is challenging, particularly because advances in the field are being made daily. To gain a basic understanding, an excellent resource is University of Washington’s Pedro Domingos’ “A Few Useful Things to Know about Machine Learning.” Domingos uses layman’s terms and clear, helpful explanations.

• Many of us have experienced asking or ordering something from a waiter/ waitress and the unknowingly forgot about it.
• Also, you can count on your bot to inform you with the ride wait times in real-time.
• Stay focused on the desired outcome and employ design thinking, and the right plan will fall into place.
• Chatbot software can help you interact with customers quickly and guarantees that the order is 100% correct.
• Above all, chatbots give significant advantages to you among your competitors.

Thus, it requires a globally renowned company to hire multilingual customer support staff. Luckily, a customer service chatbot can work with several languages. Since it is run by an AI, it will not take the chatbot years to learn a language. While it is not comparable to a person who is fluent in a foreign language, it can reduce the costs of the company on hiring more multilingual staff. Marketing automation covers all marketing operations throughout all channels used.

Tell the bots when you should be taking your medicine and it will send you a message to remind you. Recording of a person’s heart beat or number of steps taken for a walk, all these can be monitored by chatbot accurately. Visit our website and start creating the best Facebook Messenger bots for your business. As stated earlier, the chatbot is the face of the business, and if it doesn’t get enough engagement, it may be due for revisions. CTR, also known as clickthrough rate, will tell if a chatbot is doing its job correctly.

After bringing the “Ask Spectrum” chatbot into its customer support team, Charter Spectrum was able to handle 83% of chat tickets without human intervention. This significantly lightened their customer service load and resulted in a 300% increase in ROI. Charter Spectrum, a top cable and phone service provider in the U.S. has incorporated a chatbot into its customer service operations. Before launching its bot, Charter’s customer support agents were answering around 200k live chats per month, a large portion of these for common use cases including forgotten passwords or usernames. Drift B2B chatbots are implemented on websites to qualify leads without forms.

Machine Learning Software

It also allows data sets to be translated into actionable insights in a business where cost margins are often a make-or-break proposition. The technique of analyzing data to detect patterns and anomalies is known as artificial intelligence . AI technology collects and handles massive volumes of data in order to extract knowledge that may be used to improve or change processes aidriven audio gives einstein chatbot in a cost-effective and efficient manner. By discovering and reproducing behavioral patterns, AI-powered technologies can study and simulate human behavior. It can predict demands over time and make reasonable judgments based on what it has learned and observed. One thing we’ve learned from this journey is to do away with the notion of starting with a greenfield.

It could also take pressure off your support team after product updates or launches and during events. Consider Spartan Race, an extreme wellness platform that deployed a Zendesk chatbot to help its small team of agents tackle spikes in customer requests during races. Spartan Race has seen a 9.5 percent decrease in chat volume, extending its team’s live chat availability by three hours every day. Seamless bot-to-human handoffsIt’s always important to have a way for customers to escalate a conversation to a real person. When a customer has a valid reason to speak to a human agent, but there’s no option to do so, it’s a frustrating experience that can lead to negative CSAT, or worse, churn. Unlike traditional chatbots, Solvvy delivers personalized, on-brand experiences for customers across multiple channels.

Top Performing Artificial Intelligence Companies of 2022

Many of the cyberattacks that organizations confront today are orchestrated by AI engines on behalf of bad actors exploiting gaps in their targets’ security. The good news is that companies can deploy AI technology as a proactive measure against these attacks, speeding detection and response. Beyond conversions and lead capture, marketing teams can use chatbots as a tool for customer engagement. For example, we incorporated a chatbot in our State of Messaging report so customers can learn more about the stories behind the report.

• The advantage of having multiple layers is the ability to develop the significantly greater levels of abstraction essential to complex tasks like automatic translation and image recognition.
• Anyone that has looked at the Certified Administrator will know there’s a big emphasis on this topic because it can be tricky to nail down.
• As part of the Einstein solution, companies can also use the Case Classification and Case Routing functionalities to revamp the customer service journey and improve service quality.
• There are companies that dove headfirst into cognitive only to realize that they had taken on too much, too soon.
• Certainly one of the challenging issues that were faced during the quest for a COVID-19 vaccine was finding a community of appropriate candidates.

Through chatbots, they need not be transferred from one department to another. The instant response and solution that the chatbot provides lessens their emotional stress. For these people, the issue they are raising is stressful enough already. A response that can cause them more stress is the last thing they want to get. When you make a Twitter chatbot, expect tons of replies in your inbox, whether on a daily or hourly basis.

Monkey Website in the Health & Wellness Industry

Through the chatbot that was introduced last 2016, Very.co.uk can assist their customers with regards to their account number reminders and tracking payment and orders. On the other hand, Very’s bot utilizes questions and multiple-choice answers when it comes to its inquiries. If you’re trying to find a camera, then GoPro’s bot will guide you in the whole process. The bot will start the conversation by offering their users with assistance in looking for the best camera depending on their specific necessities. In addition to being useful in terms of availing tickets and booking reservations, this user-friendly tool contributes to a more pleasant and joyful theme park experience.

Through this, you can find out what marketing process is effective, what is not, and what needs improvement. Keeping up with rapid changes in machine learning and related fields is easier with resources like professional publications, programs at universities, glossaries, and recently released books. Deep learning uses a complex neural network that has many more layers than a basic neural network. A typical neural network may have two to three layers, while deep learning networks may have hundreds. The advantage of having multiple layers is the ability to develop the significantly greater levels of abstraction essential to complex tasks like automatic translation and image recognition.

Machine learning offers game-changing, real-world benefits in diagnosis, pharmaceuticals, treatment, critical decision making in medical practice, personalized treatment, and self-care. Enterprise See how you can align global teams, build and scale business-driven solutions, and enable IT to manage risk and maintain compliance on the platform for dynamic work. Personalization may be a daunting and time-consuming endeavor, but it can be made easier using artificial intelligence.

Like the regular messaging app, the interaction of chatbot and customer must seem conversational. Thus, you might want to set limits with the messages on your chatbot. The growth of messaging bots has enabled several groups of people with the right skills to build a bot.

It’s also used to create deep fakes of voices, like this deep fake of President Nixon’s address to the nation about Apollo 11’s demise. Artificial Intelligence is both a product or service which uses algorithms based on a set of predefined rules that a computer can use to complete tasks and resolve problems. At Ksolves, we have decades of combined experience in building next-generation AI-powered applications that drive business innovation and transformation to the next level. They like to give requests while standing in line or utilize speech-to-text applications to create an electronic transaction while commuting to the office. Customers will hate it if they found out that they are talking to machines, especially if it’s about product complaints. Wholly, there is a global shortage of healthcare professionals to take care of patients who need treatment.

If you can take one person’s voice in and map it to sound like dozens of different voices then you have a real product. This would give you the ability to use a single skilled voice actor to play every part in a script. You usually get a most fluid conversation when the voice actors hear the other part of the conversation, so this would facilitate that. Our deep understanding and knowledge allow us to provide the best AI/ML Solutions for different business verticals.

This includes social, mobile and other online channels, as well as direct phone and mail marketing. Moreover, it integrates intuition-focused and ideal characteristics from your business’ lead management procedure, web-analytics platform, customer relationship management, and more other systems. Therefore, this will generate something even better than all combined parts. Now it’s time to talk about amazing Facebook marketing automation technology. “Within the next 5 to 7 years, every company will have some type of intelligence assisting it in its daily business objectives.

• When a user already has a style profile, she can then utilize the bot to match their own outfits.
• Be sure to thoroughly consider the customer service software you utilize underneath your chatbot.
• Having the convenience to communicate with your Facebook page can allow more customers to become satisfied.
• These companies are popping up all over the world and are not confined to Silicon Valley or other traditional tech hubs.
• Please see /about to learn more about our global network of member firms.

So, I could claim a Donald Duck imitation was Einstein’s voice, and only about 5 people in the world would know any different. They could give him Bug Bunny’s voice and most people wouldn’t know if it was accurate or not.

Frequently asked questions on chatbots

Casetext is an AI-powered legal search engine that specializes in legal documents with a database of more than 10 million statutes, cases, and regulations. AlphaSense is an AI-powered search engine designed for investment firms, banks, and Fortune 500 companies. The search engine focuses on searching for important information within earnings call transcripts, SEC filings, news, and research. The technology also uses artificial intelligence to expand keyword searches for relevant content. Verkada is working to create that future by offering a network of AI-assisted cameras that can handle sophisticated movement monitoring through a “software-first” approach to security.

Customers expect to receive support over their preferred touchpoints—whether they’re interacting with a human or a bot. As such, it’s important for your chatbot to work across a range of messaging channels. With the right AI capabilities, chatbots can automatically recognize when an inquiry requires help from a live human. With the bot automatically handling the most common customer questions, agents can focus on quickly solving the complex issues that require a human touch. All information from the bot is logged as a ticket in Zendesk so that agents have everything they need to quickly resolve the issue at hand. A platform built for line-of-business employees, with no coding skills required to create and run a fully functional chatbot.

This messenger bot is used for people who always need a reminder of the things they need when they are grocery shopping. Just type in the things that are running out on your pantry and out of bacon will automatically make a list of the things that you need. And What makes this chatbot very useful and handy is that users can open it on telegram and what’s app. Competition may also appear with this kind of product because every day more and more developers are creating chat bots that can also be used by other companies and business owners. That is why Herobot makes sure they are always one step ahead on being the best messenger for business.

As a teenager, Mo played the flute for 8 years and was invited to join a 50-piece classical wind band who toured across Europe for 4 summers. Ian is the Chairman of Tantalum Corp, a European leading Automotive and Software telematics company. Mary leads our Audio team and interactive audio efforts and is a French music supervisor and producer. She hails from a family of musicians and trained as a cellist at the Music Conservatory.