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The Relationship Between a Contractor and a Client

The relationship a contractor has with the client is an essential aspect of their business. Strong relationships can result in repeat work, referrals and word of mouth marketingthe essential ingredients for a successful contracting business.

If a customer is unable or is not able to finish the project himself and hires a contractor to take on the work. They usually sign an agreement that outlines the work to be carried out and the manner in which it will be paid for, and any procedures that are required for changes to orders.

Communication is the cornerstone of a strong contractor-client partnership. It is essential to establish who will be your primary contact and how you would like to communicate with your client throughout the course of the project. This way, you’ll be certain that the lines of communication are clear and no miscommunications occur.

Transparency is essential right from the beginning of the project. In addition to everything from specifications for equipment and pricing, to construction procedures and material requirements, you can establish trust with your customer. If something goes wrong on the site, tell your client right away and describe the plan for resolving the problem.

As the project progresses, it is a good idea to stay in touch with your client to see how the project is going and reassure them that everything is going smoothly. This is the best method to ensure that they are happy with your work and continue to hire you on future projects.

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